RETURN POLICY
At LaungElachi, we pour heart, heritage, and hygiene into every creation from our chai masala blends to our artisanal bakes. Each product is handcrafted in small batches using premium, natural ingredients and handled with the utmost care.
Because of the perishable and consumable nature of our offerings, we do not accept returns or exchanges on any food items, including but not limited to:
- Chai Masala blends
- Cookies (all varieties)
- Cakes or muffins
- Any limited edition seasonal food items
This policy applies even if the product is unopened, as maintaining strict food safety standards is essential to protect the well-being of all our customers.
Cancellations
Orders cannot be cancelled once they are confirmed and processed, as our products are made to order in small batches to ensure freshness.
Price Adjustments
We do not offer price adjustments on previous purchases, including those made during promotional events or sales.
Contact Us
We're a small, passionate team committed to quality and customer satisfaction. If you have any questions or concerns, please don't hesitate to reach out to us at:
laungelachi@gmail.com
Thank you for supporting a handcrafted, values-driven brand. Your understanding helps us maintain the integrity, safety, and freshness of every LaungElachi product.