FAQ'S
PRODUCTS
Every product is handcrafted using premium, thoughtfully sourced ingredients. From our Signature Chai Masala to our artisanal cookies and cakes, we focus on quality, flavor, and a memorable taste experience. All our bakes are 100% eggless, ensuring indulgence that’s both delicious and mindful.
Yes! All our cookies, cakes, and bakes are 100% eggless — handcrafted with love, using clean ingredients and zero preservatives.
Absolutely. Our Gluten-Free Spiced Cookies are made with organic almond flour and chickpea flour — a perfect choice for those seeking a mindful, flavorful indulgence.
Yes! Our gluten-free cookies, cake loaf and vegan muffins are completely plant-based — sweetened with jaggery and infused with our signature chai masala for that authentic, spiced warmth.
Yes! Most of our products are vegetarian. We also offer vegan options, including our gluten-free cookies and select bakes. Specific product details are mentioned on each item’s page.
We offer a variety of cookies:
•Signature Spiced Cookies: Nut-free, contains gluten
•Gluten-Free Cookies: Made with chickpea and almond flour, contains nuts.
•Spiced Savory Delight Cookies: nut-free, contains gluten
•Signature Spiced Cookies: Nut-free, contains gluten
•Gluten-Free Cookies: Made with chickpea and almond flour, contains nuts.
•Spiced Savory Delight Cookies: nut-free, contains gluten
STORAGE
Cookies are best stored in an airtight container at room temperature . Cakes and perishable items should be refrigerated and enjoyed within 3–5 days.
Yes! Our Signature Chai Masala and Garam Masala can be stored in an air tight container in a cool, dry place retaining their flavor and aroma.
INGREDIENTS AND ALLERGEN INFO
We use jaggery as our primary sweetener. It’s a natural, unrefined sweetener that adds a warm, rich flavor to our cookies, cakes, and bakes, while keeping them wholesome and minimally processed.
Jaggery is a traditional, unrefined sweetener made from sugarcane or palm sap. Unlike refined sugar, it retains natural minerals and a rich, caramel-like flavor, making it a healthier and more flavorful alternative for baking and cooking.
It depends on the variety:
•Signature Spiced Cookies: Nut-free ✅
•Gluten-Free Cookies: Contains nuts (almonds)
️ •Spiced Savory Delight Cookies: Nut-free ✅
•Signature Spiced Cookies: Nut-free ✅
•Gluten-Free Cookies: Contains nuts (almonds)
️ •Spiced Savory Delight Cookies: Nut-free ✅
•Signature Spiced Cookies & Spiced Savory Delight Cookies: Contain wheat/gluten.
•Gluten-Free Cookies: Made with chickpea and almond flour, gluten-free ✅
•Gluten-Free Cookies: Made with chickpea and almond flour, gluten-free ✅
Many of our products are vegan, including our gluten-free cookies and chai masala loaf & muffins .
Every product page on our website includes detailed ingredients and allergen information. If you have specific dietary concerns, feel free to contact us directly via email or Instagram @laungelachi_chaimasala
GARAM MASALA FAQs
Our Signature Garam Masala is a handcrafted blend of premium spices, carefully balanced to bring warmth, depth, and authentic flavor to your dishes. Perfect for curries, dals, biryanis, soups, stews, roasted veggies, and more.
Yes! Our Garam Masala is 100% natural, free from artificial additives, preservatives, and fillers.
Store in an air tight container in a cool dry place away from direct sunlight. Proper storage preserves its aroma and flavor for up to 6–8 months.
A little goes a long way! Add a pinch or teaspoon toward the end of cooking to enhance flavor.
Yes! Our Garam Masala is 100% plant-based and suitable for both vegetarians and vegans.
Absolutely! Our Garam Masala makes a perfect gift for cooking enthusiasts and can be included in our bespoke gift boxes.
LaungElachi’s Signature Garam Masala is available in 100 G(3.5 OZ) pouches, designed to retain freshness and aroma, ideal for both personal use and gifting.
ORDERS, PICKUP AND SHIPPING
Orders can be placed directly on our website or contact us via Instagram @laungelachi_chaimasala
Yes! We offer free pickup or shipping within Texas. You can select your preferred option at checkout.
For delivery within Texas, orders typically arrive within 3–5 business days after they are shipped. Shipping times may vary slightly depending on your location.
1. Regular Orders (Non-Perishable Items)
• Shipping is calculated at checkout based on package weight and dimensions.
• Applies to cookies, chai masala packs, and small gift boxes.
• Orders typically arrive within 3–5 business days after dispatch.
2. Tea Treat Boxes
• Each Tea Treat Box contains 50g Signature Chai Masala + ½ dozen chai masala cookies.
• Orders of 5 or more Tea Treat Boxes are considered bulk shipments.
• Bulk shipping will be calculated individually to cover weight, packaging, and USPS costs.
• Free local pickup is available for any order within Austin, TX.
•Cakes and perishable bakes cannot be shipped due to their short shelf life.
•Available for local pickup only within Austin, TX.
•Please place your order at least 3–5 days in advance to ensure availability.
•Available for local pickup only within Austin, TX.
•Please place your order at least 3–5 days in advance to ensure availability.
GIFTING
Yes! We offer bespoke gift packaging for all occasions, from birthdays and anniversaries to corporate gifts. Each package is thoughtfully curated to create a memorable gifting experience. Please contact us via email to discuss your requirements, pricing, and customization options.
Absolutely! We can personalize gift boxes, cookie assortments, and chai masala packs to suit your needs. Contact us via email or Instagram @laungelachi to discuss customization options.
We recommend placing orders with at least 1 week in advance for regular gifts and at least 3 weeks in advance for customized or corporate gift orders to ensure timely preparation.
Yes! We offer bulk orders for corporate events, weddings, parties, or special occasions. Bulk orders can include cookies, cakes, chai masala packs, or curated gift boxes. Please contact us via email to discuss your requirements, pricing, and customization options.
BULK ORDER POLICY
At LaungElachi, we’re honored to be part of your celebrations, weddings, and corporate gatherings. Bulk orders allow us to craft our artisanal cookies, spice blends, and gift boxes in larger quantities—always with the same care as our small batches.
Eligibility
• Bulk orders are defined as:
* 15 lbs or more of product, OR
* 25+ cookie boxes, OR
* 10+ gift boxes in a single order.
Lead Time
• Please allow at least 14 business days for preparation.
• For customized or festive orders, 3–4 week's notice is recommended.
Pricing & Inquiries
• For pricing, customization, and order details, kindly contact us via email at Laungelachi24@gmail.com
Eligibility
• Bulk orders are defined as:
* 15 lbs or more of product, OR
* 25+ cookie boxes, OR
* 10+ gift boxes in a single order.
Lead Time
• Please allow at least 14 business days for preparation.
• For customized or festive orders, 3–4 week's notice is recommended.
Pricing & Inquiries
• For pricing, customization, and order details, kindly contact us via email at Laungelachi24@gmail.com